Help & FAQ
Everything you need to know about creating magical books with PixiTale.
Getting Started
PixiTale turns your child into the hero of their own storybook. Upload a photo of your child and, optionally, a favourite toy, and our AI creates a personalized, beautifully illustrated and fully narrated story just for them.
Create an account, upload a clear photo of your child, choose a theme, age range and language, then let PixiTale generate the story. In a few minutes you'll have a complete, illustrated and narrated book.
Stories can be generated and narrated in several languages, including English, Turkish, German, Spanish and French. You can pick the language before generating a book.
Photos & Privacy
A clear, well-lit, front-facing photo of your child's face works best. Avoid sunglasses, hats that hide the face, or blurry images so the AI can create an accurate cartoon character.
Photos are used only to generate the cartoon character and illustrations for your book. We never sell your data. See our Privacy Policy for full details.
Yes. You can delete individual books or your entire account at any time from Settings. Deleting your account permanently removes your stories, books and uploaded images.
Credits & Billing
Each book you generate uses credits. You can see your available credits in the app and top them up whenever you need to create more stories.
Your purchased credits stay in your account and are ready whenever inspiration strikes. If anything looks off with your balance, contact us and we'll sort it out.
Stories & Books
Most books are ready within a few minutes. The AI writes the story, illustrates every scene and records narration in parallel to keep things fast.
Yes. From your library you can favourite the books you love, edit details and delete any book you no longer want.
Every book comes with page-by-page narration, so your child can follow along or enjoy the story hands-free at bedtime.